COOKIE & PRIVACY POLICY

Apostate Gallery (Apostate) takes the privacy of all its customers and users seriously. We aim to take great care with any personal information you share with us.

PRIVACY POLICY

We aim to be clear when we collect your data and not do anything with it you wouldn’t reasonably expect.

This Privacy Policy explains how Apostate Gallery collects, manages, uses and stores your personal information.

WHO ‘WE’ ARE

In this notice, ‘we’, ‘us’ and ‘our’ refer to Apostate Gallery.

WHAT IS PERSONAL INFORMATION?

Personal information can be any data relating to a living identifiable person. The sort of personal information we collect about you may include your name, mailing address, contact number and e-mail address.

WHY DO WE NEED YOUR PERSONAL INFORMATION?

In general, we use your personal information in order to deliver services and support to you. We may use your personal information to inform you about forthcoming events, news or to process a payment or donation.

We may also use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content.

WHEN DO WE COLLECT INFORMATION ABOUT YOU?

We collect and process your personal information for a number of reasons. Details of when we do this, what data we collect, our lawful basis for processing the data, who we might share it with, and how long we keep it for are given below.

WHEN YOU SIGN UP TO THE APOSTATE GALLERY MAILING LIST

  • We will collect details of your name, email address, postcode and your preferences.
  • We will only do this with your consent.
  • We will keep your data for as long as you still wish to receive information about news and events. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails or you can email [email protected] with ‘Unsubscribe’ in the subject line.

WHEN YOU BUY SOMETHING FROM APOSTATE GALLERY ONLINE

  • We will collect details of your name, email address and home address. This information is stored in a system hosted by Pay Pal. For more information, please see Pay Pal’s privacy policy.
  • If you buy an Artists’ Edition from us we will also store your name, email address and postal address on the Apostate Gallery server so we may manage the delivery of the Artists Edition. As an existing customer, we may contact you in the future about other items we think may be of interest to you. We will always provide you with a simple way to unsubscribe from future emails.
  • A record of all sales is collected by WooCommerce and retained for 30 days. For more information, please see WooCommerce’s data protection policy.
  • A confirmation email will be sent to you by WooCommerce.
  • By supplying your personal data, you are indicating that you consent to us, and any third party data processors, using your personal data to administer your transaction.
  • We retain details of financial transactions in line with the requirements of Companies House and HMRC.

WHEN YOU DONATE TO APOSTATE GALLERY

  • You can become a Patron of Apostate Gallery via making a one off or serial donations via Pay Pal.
  • By supplying your personal data, you are indicating that you consent to us, and any third party data processors, using your personal data to administer your transaction and your donor relationship with Apostate Gallery.
  • Internally, your information will only be accessed and processed by authorised personnel who are directly involved in donor relationships and have a legitimate need to access your personal information.

Apostate Gallery values donations and support from interested parties. We are committed to:

  • act with confidentiality, respect and sensitivity with donors and potential donors;
  • ensure we have the necessary permissions to contact supporters;
  • not retain any information on a supporter or prospect that we would not be comfortable sharing with them;
  • not use information in a manner that the supporter would not wish;
  • not share data in a manner that a supporter would not wish and do not share donor details with third parties;
  • and respect those donors wishing to remain anonymous as far as is legally, practically, and ethically possible.

WHEN YOU VISIT APOSTATE GALLERY IRL: CCTV

  • Your image will be captured on CCTV cameras that are in operation throughout the gallery.
  • The CCTV footage is stored on its own server and can only be accessed by authorised personnel.
  • We feel we have a legitimate reason for using CCTV in order to: protect the safety of employees, visitors and members of the public; protect artworks in our care; investigate any major incidents; and to prevent and detect crime and/or antisocial behaviour.
  • As a condition of our Premises Licence we may need to provide CCTV recordings to the police in order to assist with them in the prevention and/or detection of crime.

WHEN YOU VISIT APOSTATE GALLERY IRL: PHOTOGRAPHY AND FILMING AT EVENTS

  • Your image may be captured when photography or filming takes place at Apostate Gallery during an event or preview evening.
  • We will always notify visitors via signs or announcements if photography or filming is taking place so that anyone who would prefer not to be photographed can notify a member of staff.
  • We feel we have a legitimate reason for taking photographs in order to document the activities of the gallery.
  • We will keep the data for as long as necessary for business use or permanently if it is transferred to Apostate Gallerie’s archive.
  • Please contact us at [email protected] if you see an image on any Apostate Gallery digital platform that you do not think should be there, either because it infringes your or a third party’s copyright. We are committed to protecting privacy rights. If you appear in an image and you are not happy for it to be made public, please let us know and we will remove it.

WHEN YOU VISIT OUR WEBSITE

  • We gather information about visitors to our website using cookies. For more information, see our Cookie Policy below.

WHO WE MIGHT SHARE YOUR INFORMATION WITH

We will not disclose personal data to any third parties or external organisations, other than

  • data processors carrying out work on our behalf. Details of third party data processors are given above.
  • and the Apostate Galleries auditor which acts as a data controller for personal information processed as part of its professional engagement. We will not sell, distribute or disclose your information to any other third parties.

SECURITY OF YOUR PERSONAL INFORMATION

We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and paper form. We control access to our premises, systems and networks to stop people who are not allowed to view your personal information from getting access to it.

OTHER WEBSITES

This policy applies to the Apostate Gallery website. If a link on this website takes you to the website of a third party you should refer to the privacy policy relating to that website to understand how they manage your personal information or how they use cookies.

HOW CAN I UPDATE THE INFORMATION ABOUT ME?

We aim to ensure that the information we hold about you is accurate, complete and up to date. If you would like to amend the information we hold about you or think that our records are incorrect, please contact us [email protected]

HOW CAN I ACCESS THE INFORMATION ABOUT ME?

You can ask us if we are keeping any personal data about you and request a copy of that personal data – this is called a Subject Access Request.

To make a Subject Access Request you will need to tell us in writing what information you are seeking and provide appropriate proof of identity before we can process your request.

Please be aware that exemptions to disclosure may apply in some circumstances. Subject Access Requests should be sent to [email protected]

CAN I ASK FOR THE INFORMATION YOU HOLD ABOUT ME TO BE DELETED?

Yes, in some circumstances you can ask for your personal information to be deleted, including:

  • if your personal information is no longer needed for the reason it was collected in the first place;
  • if you have removed your consent for us to use your information (where there is no other legal reason for us to use it);
  • if there is no legal reason for the use of your information;
  • or if deleting the information is a legal requirement.

If your personal information has been shared with others, we’ll do what we can to make sure those using your personal information comply with your request for erasure. Please note that we cannot delete your information if:

  • we are required to have it by law;
  • it is used for freedom of expression;
  • it is used for public health purposes;
  • it is used for scientific or historical research, or statistical purposes where it would make information unusable;
  • or it is necessary for legal claims.

WHERE CAN I FIND OUT MORE?

For independent guidance about data protection, privacy and data sharing issues, please visit the website of the Information Commissioner’s Office (ICO) ico.org.uk.

CHANGES TO OUR PRIVACY NOTICE

We may amend this privacy notice from time to time by posting changes on this page. The changes will apply from the time we post them. The last date of revision will always be included in the privacy notice. This privacy notice was last changed on 22 February 2021.

HOW TO CONTACT US

If you have any comments on our privacy notice, or information we hold about you please contact us at [email protected]

COOKIE POLICY

Apostate Gallery website uses a limited number of cookies to store information on your computer or mobile device when you are using it.

The use of these cookies is limited to improving the performance of our website on your devices and reviewing the use and effectiveness of our website.

WHAT ARE COOKIES?

Cookies are small text files that are sent by websites that you visit to your computer or mobile device to recognise who you are when you return to that website.

HOW DO WE USE COOKIES?

We use website cookies in the following two ways:

1) To enable online purchases to function

This allows the Cart to function, so that you can add a number of Editions to your Cart in one visit.

This cookie is used when you are using the Cart and no personal information is stored. This cookie is “strictly necessary” for the Cart function, “as explicitly requested by the user”.

2) To undertake evaluation on our website

We use Google Analytics to evaluate the effectiveness of our website by collecting information on how it is used by our customers, including what pages are visited and for how long.

The information that this collects is anonymous and does not personally identify the visitor.

You can find out more by visiting this Google information page.

THIRD PARTY COOKIES

When you visit a page on the Apostate Gallery website with content embedded from a third party, for example YouTube, you may be presented with cookies from those websites. We do not control these cookies, so please check the third party websites for more information about their cookies.

OPTING OUT OF COOKIES?

You do not have to store cookies. You can set your browser so that it will not accept and store any cookie, or you can allow only certain ‘trusted’ sites to store cookies on your computer.

FIND OUT MORE ABOUT COOKIES

To find out more about cookies and how they are used, visit About Cookies a site that has information on how to control the use of cookies through your browser settings, including how to manage, remove, block and delete them.

If you have any questions about Apostate Galleries use of cookies please get in touch at [email protected].